CASE STUDY

ING Real Estate Investment Management

Outsourcing the testing of a new management information system results in a 50% reduction in test effort

Performance driven. Quality assured.

ING Real Estate Investment Management, a global real estate company, engaged Sogeti to undertake the testing of a new management information system prior to launch. Adopting a Rightshore® approach, Sogeti used a combination of onshore and offshore resources to carry out the testing, resulting in a reduction of 50% in test effort.

The Client
ING Real Estate Investment Management (ING REIM) is an integrated group engaged in the management of quality real estate in the world’s major markets. With a total portfolio exceeding €65 billion, ING REIM ranks among the leading global real estate companies, serving a broad client base from their offices across Europe, North and South America, Australia and Asia ING Real Estate Investment Management is part of the global financial services institution, the ING Group.

The Challenge
ING REIM had initiated an internal programme, VIRES, to improve the efficiency and reliability of the management information exchange between ING REIM, its administrative controllers and its clients. Before the new system could be piloted and launched, all new and modified software for data exchange and processing had to be thoroughly tested. ING REIM turned to Sogeti, an existing trusted provider of testing services.

“ I knew Sogeti to be a professional test service provider, and the structured approach to testing and the test results gave us good insight into the quality of the various software components. The solution with a test manager onsite and Indian testers, initially in the Netherlands and later in India, worked excellently. ”

Kitty de Haan

Programme Manager, ING REIM

The Solution
Sogeti’s solution was based on its Managed Testing Service. The service comprised of an onsite test manager in the Netherlands, supported by a team of Sogeti resources based offshore in India. The test was prepared in India, based on the available test bases, together with the development of the necessary test scripts. Then a team in the Netherlands (made up of both Indian and Dutch resources) executed the tests at the client’s location.

The Benefits
The key results were that the new system was ready to be successfully launched, and that, through the Rightshore® combination of onshore and offshore sourcing, Sogeti achieved a 50% reduction in test effort, primarily through taking maximum advantage of the standardization of the tests.

Delivering results
ING Real Estate Investment Management was very satisfied with the result of the test project. ING REIM Programme Manager Kitty de Haan commented: “I knew Sogeti to be a professional test service provider, and the structured approach to testing and the test results gave us good insight into the quality of the various software components. The solution with a test manager onsite and Indian testers, initially in the Netherlands and later in India, worked excellently.”

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CONTACTS
  • Stefan Gerstner
    Stefan Gerstner
    Expert in Testing Services
    +31 6 54 93 26 65
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    Charlie Li
    Expert in Cloud Solutions
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